Conditions may apply, subject to dates and availability. Unless differently stated holiday packages are per person sharing, flights included unless otherwise stated and shown. Flights depart from specified airports. Prices quoted apply to economy fare tickets except where stated. Total price includes base fare and approximate taxes. Approximate taxes include: airline/airport taxes, fuel surcharge, ACSA regulatory charges. Certain airports may charge a separate departure tax, which is only payable at the specific airport and can not be paid and collected in advance on your behalf. All fares and taxes are subject to change and currency fluctuation . Responsibility to ensure documentation is correct such as visa’s and passports validity remains with the customer. All tariffs and rates quoted are subject to the terms and conditions of the operator or airline. Cancellation and refunds policies are subject to the policies of the airline and/or operator. TDL quotes are based on the those of the airline / operator who maintain the right to make changes. TDL cannot guarantee availability or be held liable.
Any amendment or any change by the customer to a reservation in whatever manner (date change, rerouting etc.) after full payment and issuing of travel documents and tickets (hard copy or electronically) constitutes a cancellation or change. If the customer, for whatever reason, cancel a reservation or make changes to the reservation, TDL will charge a service fee and the supplier may impose a further cancellation or change fee. Cancellations on products or services where the customer has used a credit card to make payments TDL or our third party suppliers will only refund charges (if any) onto the same credit card number as supplied originally. Flight Centre or its third party suppliers have the right to offset cancellation charges against any refund payable to the customer.
No refunds are available once the product and / or service has been utilized.
Please note that airline refunds will take a minimum of 12 (twelve) weeks to process. Prior to any cancellation we recommend that you contact us to determine the costs involved.
The Departure Lounge, an award winning travel agency